Your customer events represent a huge opportunity. Done right, they build connections, strengthen customer loyalty and generate new revenue. But when customer conferences go poorly, they hurt important relationships and leave customers wondering why you wasted their time.
Technology makes our jobs easier and faster, but it can hurt our customer relationships. Customer events give us face-to-face time with your most important stakeholders - which is critical to building trusting, long-term relationships.
Studies show that in-person meetings help keep current customers and close new business. According to a study from Oxford Economics:
Your customer conferences and client events should deepen your customer relationships and improve your bottom line.
The most effective customer events:
Maritz Travel has the experience and buying power to create an unforgettable experience for your most important customers – all without going over budget. Leading organizations trust us.
We serve as an extension of your team throughout the planning process. We can act as your end-to-end partner or you can choose the exact level of service you need. It’s up to you!
Get more from your customers at your next customer event. Reach out to Maritz Travel today.
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